Delivery Information

DELIVERY


4) Delivery

We try to deliver the products you ordered on the same day. Delivery time for products that take time to supply as specified in the product detail is 3 business days. You will be notified in case of delayed delivery.

In order to ensure product delivery without interruption, please provide the address of your location as the delivery address during the day.

Your requests will be processed according to the delivery type you have determined at the end of the order. The products from our Istanbul based company will be sent by the cargo company XXXXXXXX. Your orders will be delivered to Cargo company at the end of 2 (two) working days after approval.

You can contact our customer representative to discuss different delivery terms. In addition, cargo delivery are valid only for Turkey


Please be carefull!

Open and check the packages that you think are damaged during shipment in front of the company representative you received. If you think there is any damage to the product, do not take delivery of the product by attaching a record to the cargo company.

It is accepted that the cargo company fulfills its duty after the product is received.

If the product is damaged: Please send us the report you have prepared as soon as possible by calling +90 555 836 46 99 and inform us at info@elmakiraz.com.

If you do this, we will start working on your package and ensure that the delivery is repeated as soon as possible.

If you briefly explain why you would like to return the product in this email, you will be able to help us with our work.